Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Answer Warranty

  • Each ticket you post to our tech assist crew will be replied to in about 1 hour. All standard requests shall be addressed straight away. However, if the support request you have sent calls for some help from a skilled administrator, we will address the ticket to him and will inform you about the delay.

  • Top quality support service

  • Qualified Tech Assistance Service

  • Our tech help and support Dept is going to be working for you 24/7/365 to to take care of all assistance demand tickets that you submit. We offer client assistance for all the apps that are pre–installed on your hosting server. These include our in–house developed Site Control Panel, the chosen OS and the server administration panel (with respect to the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • An extensive and regularly updated article base is built into our in–house built Site Control Panel. It includes quick tips on how to perform all of the essential website supervision duties. The Help area supplies detailed how to articles and step by step video tutorials. You can gain access to the Help section by clicking the Help or Video buttons in the top right corner of each Control Panel section.