Regardless of the fact that the hosting service supplied by the different companies is almost identical, each provider has got a personalized platform with its own modifications and ways to perform certain things. In situations like this, an information-laden knowledge base will be really helpful both for people with zero past experience and for technically knowledgeable individuals who will ultimately find out how specific procedures are done, but will lose some time in the process. The purpose of such a knowledge base is to make the hosting service fast and simple to use, sparing users loads of time and effort. The result is more pleased clients, since they can swiftly find the information they’re seeking, and considerably less work for the tech support team members, because typically the majority of the inquiries and issues that clients have are already listed in the knowledge base. If the articles themselves are competently written and encompass more things, you’ll be able to get to know more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting plans include an elaborate knowledge base where you can find info on all the issues that you may possibly bump into and their solutions. You can read how to create and administer an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but nonetheless you are unable to send emails, for instance. We’ve tried our utmost best to be as thorough as possible and to encompass all possible options in order to help you save time and effort and to supply you with different solutions for every single problem. The knowledge base comprises informative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in each section of the Control Panel, whereas if you want to see the complete article archive, you can go to the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Servers
We’ve prepared a detailed online knowledge base for all our current and potential clients, so if you purchase a semi-dedicated server package through our company, you will be able to find any info that you’re searching for at any time. We’ve got loads of educative help articles, which will help you understand better what is happening in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are simply 2 instances. Our instructional guides will help you accomplish anything you want – unpack an archive, import a MySQL database, forward a domain name, and so on. Also, we’ve also got troubleshooting guidelines, which will permit you to discover what spurs a specific problem and the possible solutions for it. If you can’t send email messages or your domain opens a 500 Internal Server Error message, for instance, you can refer to our knowledge base and repair the issue momentarily. The articles can be accessed through each Control Panel section, as well as through the dedicated Help section.